Welcome to SIR Living — your home away from home across California, Texas, and Hawaii. Find quick answers about booking, check-in, amenities, and everything you need for a comfortable family vacation.

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1. Booking & Check-In

How can I get the best rate on SIR Living vacation rentals?

Book directly on the SIR Living website for guaranteed lowest prices. You'll save on third-party fees charged by Airbnb, VRBO, or Booking.com — and enjoy direct support from our team.

When will I receive my check-in details?

You'll get your arrival information two days before check-in, including:

Property address and access codes

Parking details

Digital home guide with local tips

What are the check-in and check-out times at SIR Living vacation homes?

Standard times:

Check-in: after 5 PM

Check-out: by 11 AM

Hawaii properties: check-out by 10 AM

Need early check-in? Contact us after booking — we'll do our best based on cleaning schedules.

How do I check in to my SIR Living vacation home?

It's easy! You'll receive your door code and address via email or text before arrival. Simply arrive during your scheduled time and make yourself at home.

Do you offer discounts for returning guests?

Yes! We appreciate our loyal guests. Contact us with your previous booking details:

Message through your previous booking platform

Email: info@socalholiday.com

Phone: (949) 942-4208

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2. Policies & Cancellations

What is SIR Living's cancellation policy?

We offer flexible options for your peace of mind:

100% refund — cancel up to 14 days before arrival

50% refund — cancel 7-14 days before arrival

No refund — cancellations within 7 days of arrival

Booking through our website? You may qualify for more flexible terms. Contact us for details.

How does the damage deposit work?

A refundable security deposit may be required at booking. You'll receive a full refund after check-out if there's no damage beyond normal wear or missing items.

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3. Amenities & Property Details

What's included in every SIR Living vacation home?

Every property comes fully stocked for your comfort:

Kitchen essentials: Cookware, utensils, dinnerware, paper towels, trash bags, coffee, tea, sugar, salt, pepper, and cooking oil

Bathroom supplies: Toilet paper, soap, shampoo, body wash, hand soap, and fresh towels

Bedroom linens: Clean sheets, pillows, blankets, and extra bedding

Laundry: Detergent and fabric softener included

Cook home-style meals in a fully equipped kitchen — no need to eat out every night!

What kind of coffee maker is available at SIR Living homes?

Each home includes a standard drip coffee maker. Bring your favorite ground coffee or use our complimentary starter supply.

Do I need to bring charcoal or propane for the BBQ?

Yes, please bring your own charcoal or propane. Check your booking confirmation to see which type your property uses.

Are baby items provided at SIR Living vacation rentals?

Yes! We're family-friendly and offer upon request:

Pack 'n Play portable crib (bring your own fitted sheet)

High chair

Contact us before arrival to arrange.

How often are pools and hot tubs cleaned?

Pools: Professionally serviced weekly

Hot tubs: Cleaned, drained, and refilled weekly with fresh water and bromine

Your health and safety are our top priority.

Do SIR Living vacation homes have holiday decorations?

Yes! Select properties feature festive seasonal décor during major holidays like Christmas and Thanksgiving.

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4. House Rules & Pets

What are the house rules at SIR Living vacation rentals?

To ensure a peaceful stay for everyone and comply with local regulations:

Primary guest must be 21+ years old

No parties or large gatherings

No loud outdoor music or amplified sound

Respect quiet hours: 10 PM to 7 AM

Please note: Violations may result in fines under local vacation rental ordinances.

Are pets allowed at SIR Living vacation homes?

Most SIR Living properties are pet-friendly!

Pet policy:

Fee: $150 per stay

Maximum: 2 pets under 30 lbs each

Approval required before booking

Contact us to confirm your property allows pets.

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5. Extended Stays & Contact

Does SIR Living offer extended stay rentals?

Absolutely! Our extended stay homes are perfect for:

Corporate relocations

Business travel

Remote work

Long-term vacations

Extended stay benefits:

Discounts for 7+ and 28+ night stays

Flexible payment plans (monthly or upfront)

Fully furnished with all essentials

Optional mid-stay cleaning service

Invoices available for insurance or corporate reimbursement

How can I contact SIR Living?

Non-Emergency Support:

Fastest: Message us through your booking platform

Email: info@socalholiday.com

Phone/Text: (949) 942-4208 (leave a detailed voicemail and we'll call back ASAP)

Emergency: Contact local authorities first (911), then notify us immediately with your property code so we can assist.

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Ready to Book Your California, Texas, or Hawaii Getaway?

Browse our collection of family-friendly vacation homes and pet-friendly rentals across Southern California and beyond. Book directly for the best rates and personalized service.

Explore SIR Living Vacation Homes →

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Questions not answered here? Contact our team — we're happy to help make your stay comfortable, safe, and memorable.

Frequently Asked Questions